Explore  |  Knowledge Center  |  Blog  |  Contact

Add new tag

Heliotrophy

By on February 4, 2009

When a plant is put in a window, over time it begins to lean toward the light. In the same manner, generous, abundant actions by businesses create a positive energy source that attracts customers. These suppliers are viewed as legendary, not ordinary.

Abundance Gaps

By on September 24, 2008

In the book Making the Impossible Possible, Kim Cameron and Marc Lavine define an abundance gap. It is an elegant concept that fits perfectly in describing how to take care of customers. There is often a disconnect between what customers want and what organizations choose to give them. Most companies believe that if they eliminate […]

Tell Us How We Can Help
We love to have conversations with individuals who want their organizations to become customer-centered market leaders. Please send us your thoughts and questions.

Customer 3D
120 Allens Creek Road
Rochester, NY 14618
[800] 380-2308

  • This field is for validation purposes and should be left unchanged.