A System, A Strategy, A Movement

A System, A Strategy, A Movement

Renowned speaker, consultant and bestselling author Bill Self's
CUSTOMER 3D movement is transforming organizations around the globe.

A System, A Strategy, A Movement

Explore the big ideas that are transforming the way we relate to our customers and going far beyond traditional customer service. These are stories of how exceptional organizations are re-inventing their futures through innovative, forward-thinking customer focus.

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How Customer Centric are you?

Successful organizations have ongoing measures of how well they identify new opportunities to connect more closely with customers. Assess the strength of customer focus within your organization. Upon completion of the questions, you will receive an immediate score that indicates your organization’s successes, along with suggested areas of improvement. Enjoy the evaluation!

Assess the strength of your customer focus

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We love to have conversations with individuals who want their organizations to become customer-centered market leaders. Please send us your thoughts and questions.

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