thinking like a customer

thinking like a customer

Do You Hate Waiting on Hold?

By on June 7, 2012

So did the co-founders of! Now, instead of spending precious minutes listening to pre-recorded messages or “waiting on hold,” download the FastCustomer App or visit them online, select the company you wish to contact, and enter your phone number. When the customer service representatives are available, they call you.

Benefit to the Customer: Don’t waste another minute “waiting on hold”! Just answer your phone when a customer service representative calls you.


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