This community is very different from any other customer site. The worldview of customers is being re-invented by passionate advocates for changing what has been accepted as normal customer service. This network is a resource, focusing on only the most customer-centered thought leadership. It is meant to showcase abundant, anti-status-quo thinking about mindful, collaborative alignment with customers and the purposeful leadership that creates it and sustains it.
This is the first website to curate thought leadership in the field of customer-centered cultures.
Feel free to explore and share your stories.
